Refund policy

We value your satisfaction and aim to provide you with the best shopping experience.

Exchange Policy

• We offer a 3-day size exchanges, from the day you receive your order.
  

  
  

• To be eligible, items must be:

  • Unworn or unused

  • With original tags attached

  • In the original packaging

  • Accompanied by a receipt or proof of purchase

• For smooth approval, please upload an unboxing video of the parcel, along with a 360° view clearly showing the product from the front and back sides.

Size Exchange

• Customers can request a size exchange within 3 days of delivery.

• The item must pass our quality check before the replacement is dispatched.

Exceptions for Exchange

Exchanges will only be accepted if:

• The product received is damaged or defective.

• The issue is reported within 48 hours of delivery.

Exchange Process
⚠️ A product can only be exchanged once. No second exchange is allowed.

• The returned product will undergo a quality check.

• Once approved, a replacement will be dispatched.

• Return shipments must be sent to: